PERFORMANCE MANAGEMENT FOR CONTRACT GOVERNANCE
Performance Management for Contract Governance provides both clients and contract vendors with the transparency and efficiency that multi-million dollar contracts require.
Many private, state & local and federal contractors are compensated based upon how well they meet or exceed delivery targets set by their clients. If they meet or exceed delivery targets such as generator uptime or meals served by providing superior service, they are awarded additional compensation. As a result, today's contractors have a great incentive to proactively monitor key delivery metrics and document their performance to ensure that they meet and exceed required targets. Performance Management for Contract Governance provides both clients and contract vendors with the transparency and efficiency that multi-million dollar contracts require.
JCB Partners' Performance Management solutions gives contractors the ability to use metrics & scorecards to track the current status of delivery metrics, variance of actual versus targets, and historical trends of each metric. Perhaps most importantly, it is a vehicle for the consistent, rich delivery of performance reporting that validates performance to the contractor client. As a result, contractors are able to monitor more metrics than ever before, formalize metric definitions and calculations to ensure consistency locally and globally. Further, the productivity of people involved in this process is greatly enhanced. With this solution, contractors can expect to be able to monitor service levels more quickly and accurately, enabling them to improve their service delivery, substantiate their performance, and generate greater fee awards. In a contract worth billions, revenue could be increased by millions of dollars.
Bob Hardin - Partner, with JCB Partners, provided some insight on how this solution is helping one of their clients, a large contractor providing services to the United States Dept of Defense and FEMA Logistics Civil Augmentation Program (LOGCAP). "Our client provides mission critical support and logistics to Defense & FEMA operations around the world, such as meal service, sanitation, waterworks, fire fighting, security, and more." Mr. Hardin added; "We provided them with a review of their current reporting model and delivered an improved model that took them from an error prone manual process that took weeks to an automated solution that captures the results and consolidates performance reporting in hours."
JCB Partners is a Premier IBM Partner, a distinction that reflects JCB Partners' commitment to developing long-standing quality relationships with both clients and partners. Together with IBM, JCB Partners is positioned to deliver excellence in performance solution delivery, as well as project management, support and training services. For more information about JCB Partners Contract Governance & Performance Management Solutions visit http://www.jcbpartners.com/defense-fema-logistics-contractors/



